After years as a co-owner of a plumbing and heating company, Lynn Wise created a formula for home services customer care and accounting best practices.
In 2014 she realized that she could provide this system to scale as a fully outsourced service. Because of her vast experience at previous positions at Yellow Pages and IBM, her team has harnessed the power of the latest technology available with a focus on old fashion customer care and real time bookkeeping and Contractor In Charge was born.
Offering decentralized and completely scalable answering service and bookkeeping for plumbers, electricians, heating and air conditioning home service contractors.
This article is shared by Contractor In Charge. Hurricane season is upon us. Storms are raging from coast to coast, causing flooding from Maryland to Louisiana to the Southwest. Your plumbing service is reaping the benefits with backed-up drains and sewer lines from all of the clogged storm drains or
Contractor In Charge shared this content. You’re a busy contractor that needs help with incoming calls. You question whether an answering service would be best for your business rather than a customer and dispatch service. So what are the differences? What an answering service provides An answering service will take
Contractor In Charge shared this content. You’ve heard about the great benefits of being a virtual contractor, but you aren’t sure if it would work for you since you own a plumbing company. The good news is it certainly will. Here are some tips to help you make the switch to
Contractor In Charge shared this content. Do you know what a KPI is? You have an established plumbing business, however, if someone asked you “What are your 9 KPI’s?” Would you know? Knowing these things will mean you have a better handle on your business. KPI is an acronym for
Contractor In Charge shared this content. There are a lot of misconceptions about accountants—what they do, and what benefits they provide. To a lot of people, accountants are the people who check the general ledger, fill out tax return documents, do complex bookkeeping, and ensure basic financial health. Certainly, those
This content is shared by Contractor In Charge. One of the setup steps you must take as you begin your Profit First journey, is creating new bank accounts. The Profit First system requires you to have a dedicated bank account where you deposit your profits, as well as separate accounts
This content is shared by Contractor In Charge. It’s easy to consider social media as a vanity, a time-waster, or a lark—however for plumbing, electrical, and HVAC companies, social networks can actually be powerful tools. They create valuable touchpoints with your customer base and can be especially effective for generating
This content is shared by Contractor In Charge. “Thank you for providing me with your estimate. I’ll make my final decision after I gather the rest of my quotes.” It’s something that home service providers hear all the time. Homeowners who say this is playing it smart, ensuring that each
Contractor In Charge Shared this article content. Several home service businesses have told Contractor In Charge that they think they need inventory and an inventory management system. However, that could be the start of a big mistake: assuming your business needs to stock parts and supplies itself, by failing to
Contractor In Charge Shared this article content. It can be nerve-wracking reading the business predictions and trends. Too many articles contradict each other. However, there are some key consistencies to notice, that I feel are relevant for 2020. On an important note, the trends below are consistently mentioned for all
This article was shared by Contractor In Charge. Service Management Software is in the air and Contractor In Charge has received a lot of inquiries from clients and potential clients about changing or implementing Service Management Software in their business. Some of this is due to clients changing a server-based
This article was shared by Contractor In Charge. I recently received a call from a local HVAC company offering me a $29.00 tune-up special on my air conditioning system. The person calling asked if I was the homeowner and once I said yes, they began to ramble about all the
This article was shared by Contractor In Charge. Have you started the long and arduous search for a perfect-fit plumbing company answering service in San Diego? If you would like an answering service that exclusively caters to and understands plumbers, go to Contractor in Charge to extend your office. Run
Contractor In Charge shared this article. One-stop for all your needs Don’t end up having to contract work out to multiple companies when you can have every service you need under one roof. Keep things streamlined, simple, and cost-effective. The Contractor In Charge plumbing company answering service in San Diego
Contractor In Charge shared this content. Alan Turing, an English scientist developed “The Turing Test in 1950. It was designed to test the ability of a machine to exhibit intelligent, human-like behavior. To pass the test, a computer would need to be mistaken for a human more than 30% of
Contractor In Charge shared this article. It would be nice if your trained, experienced office employees would never quit. Or when they go on vacation, someone else could seamlessly step into their job and effectively and efficiently handle it. When you want to be better than the competition, your customer
Contractor In Charge shared this article. Booking and dispatch – Start on the right foot with this exclusive and professional answering service for plumbing companies in Los Angeles. Using excellent and trained customer support and cutting-edge technology, your customers and potential customers will get an immediate, friendly, and professional response
This article is shared by Contractor In Charge. When beginning the search for an answering service for plumbing companies in Los Angeles, the first stop should always be Contractor in Charge. Started by Lynn Wise, Founder, CEO, an innovative answering service was created to make the most of cutting-edge technology,
This article is shared Contractor In Charge. The New Year is right around the corner. Looking back, we have had almost two years of uncertainty and chaos. Yet most service trades have and are prospering well. With this said, I decided to keep this light for a year-end article. Rather
This content is shared by Contractor In Charge. Are we moving into a new normal? COVID-19’s economic disruption has caused businesses to either re-examine how they do business or cease to exist. The harsh reality is that companies that try to return to business as usual may find it hard
With a combination of options available for outsourcing your back office tasks and remove the headaches of managing them. Select as little or as much as you want – You 100% in charge!
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